What we keep, and why.

Who we are

L’Atelier Pet is the shop name of APPYWE ONSUM, a sole proprietorship registered in the Norwegian business register, organization no. 937 587 694, Mjøsvegen 7, 2380 Brumunddal, Norway. We sell a canvas of a pet, printed with the name, breed, and dates you choose, and an optional digital file of the portrait. For privacy questions, email appywe@gmail.com. There is no account to create, and the website does not keep its own customer database.

What you give us

• The pet’s name, breed, and dates, and the canvas size. These words are printed on the canvas.
• The portrait. It stays in your browser while you preview it. When you start checkout, a photograph chosen on this page is stored in a private Cloudflare R2 bucket so the printer can fetch it, and so a purchased digital file can be downloaded from the receipt. The bucket is not public. The payment record keeps only a short reference, not the picture itself. A public image link, when you send one instead of a file, is passed on for printing.
• Whether you add a second, identical canvas, and whether you add the digital file. Those choices change the amount paid. A second canvas does not ask for a second address.
• Your email if you write to support.

Payment and delivery

Checkout is handled by Stripe. Stripe collects the card payment, your email, phone number, and the shipping name and address. L’Atelier Pet does not receive or store the card number. After a successful payment, the print order is sent to Gelato with the shipping address, the portrait link, the pet’s name, breed, dates, size, and quantity. Gelato prints the canvas and ships it.

We use this information to make and deliver the order, take payment, reduce fraud, answer a question about the order, and keep the records a sale requires. We do not use it to build an advertising profile, and we do not sell personal information.

Who else receives it

• Stripe, to take payment and collect the delivery details.
• Cloudflare, to store the portrait in a private bucket when checkout starts from a file on your computer.
• Gelato, to print and ship the canvas. Gelato receives a temporary link that lets it fetch the portrait.
• A postal or courier service chosen by the printer, to deliver the parcel.
• A public authority, if the law requires a record of the sale.

These companies may process the order outside the country you live in, including in the United States, the European Economic Area, and the country where the canvas is printed. If you are in the EEA, the United Kingdom, or Switzerland, email us and we will tell you the safeguard that applies to your order.

The page itself

Opening the site loads type from Google Fonts and the layout from the Tailwind CDN. Those services see the IP address and browser details needed to send the files. The product page does not set its own cookies and does not use an analytics or advertising tag. Stripe’s checkout page sets cookies on Stripe’s site so the payment can be completed and fraud can be limited.

How long it is kept

The payment record stays with Stripe and the production record stays with Gelato for as long as they need it to complete the order, handle a dispute, and meet their own legal duties. A portrait stored for the order stays in the private bucket so the canvas can be printed and so a purchased digital file can be downloaded again from the receipt page. That includes a portrait stored when checkout is started and the payment is not finished. A support email is kept until the question is finished and any follow-up about that order is over. You can ask us to delete what we still hold. A record that tax or consumer law requires us to keep will be limited to that purpose.

Your rights

Wherever you live, you can email appywe@gmail.com to ask what we hold, to correct it, or to delete it. We aim to answer within 30 days.

If the GDPR, UK GDPR, or Swiss law applies to you, you can also ask us to restrict or object to a use, to receive a portable copy, and to lodge a complaint with the data protection authority where you live. Because the seller is established in Norway, you can also complain to Datatilsynet. If the law of California applies, you can ask us to know, correct, or delete personal information. We do not sell personal information or share it for cross-context advertising, and we will not treat you differently for asking.

The portrait

Send a photograph only if you have the right to use it for this print. It may show a person as well as an animal. We use it to make the canvas you ordered and, if you buy the digital file, to give you that download. We do not use it for a catalog, an advertisement, or a model of our own. The receipt link can open the download, so do not share that link.

Children

The shop is for adults placing an order. We do not knowingly collect information from anyone under 16. If you believe a child has sent us personal information, email us and we will delete it.

Changes

If this notice changes, the date at the top will change with it. The version on this page is the current one.